Updated 09/18/99

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Dissertation

Frontmatter
Abstract

Chapter One

Phase One
Toward an Objective Reality of the Collaboratory
Chapter Two
Chapter Three
Chapter Four
Chapter Five
Conclusion

Phase Two
Toward a Subjective Reality of the Collaboratory
Chapter Six
Chapter Seven
Chapter Eight

Conclusion

Phase Three
Toward an Intersubjective Reality of the Collaboratory
Chapter Nine
Conclusion

Conclusion of
the Study

References

Appendices
A. Retrieval Set
B. CIRAL Matrix
C. Participating
Collaboratories

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Taxonomies

A Naturalistic Inquiry into the Collaboratory:
In Search Of Understanding
For Prospective Participants

Copyright ã joanne twining, 1999
All Rights Reserved

CONCLUSION OF THE STUDY

Many different influences impinge on the creation of knowledge. Evolutionary-cybernetic epistemology as explored by the Principia Cyberneticia Project (http://pespmc1.vub.ac.be/ ) is concerned with the broad domain of cybernetics and general systems theory (Bertalanffy 1968), and specifically the transdisciplinary study of organizations, communication, control and modeling (Heylighen 1993, 1997). Their metasystem design theory identifies three "super classes" of influence that embody understanding and development of holistic knowledge: the objective, subjective, and intersubjective.

Objective knowledge is derived from an external object, is measured by the reliability of predictions to which it leads, and is judged by the criteria of distinctiveness, invariance, and controllability. Subjective knowledge is the measure of ease with which knowledge is individually accepted, and is judged by individual utility, coherence, complexity, and novelty. Intersubjective knowledge is a measure of fitness of knowledge with respect to the community of carriers, and is measured by formality, conformity, infectiousness or publicity, expressivity, collective utility, and authority (http://pespmc1.bub.ac.be/KNOWSELC.html ).

This study explores the information environment of the collaboratory from each of these perspectives, in linear sequence. In Phase One, an objective reality of the collaboratory is constructed using quantitative taxono-bibliometric analysis of collaboratory-specific publications (n=86) that are made available through the world's libraries, and synoptic content analysis of the subset (n=22) Theory-Type Research publications. Phase One determines that the collaboratory literature reflects a relatively equal contribution from the hard and soft sciences, and that theoretically, the collaboratory, as an environment, is inherently interdisciplinary and ungendered.

Phase Two constructs a subjective reality of the collaboratory based on prolonged immersion in the online environment. Phase Two determines that the collaboratory is an instrumentally-determined social environment comprising unique and individual configurations that variously combine modes of communication and media, and generate unique combinations of data stores.

Phase Three constructs an intersubjective reality of the collaboratory via a Delphi among collaboratory pioneers. Phase Three identifies the "rules of the road" for the collaboratory and the skills Collaboratory Pioneers value in prospective participants. It finds intersubjective cognitive dissonance with Phase One's objective, theoretical findings of relative equality of contribution, and ungenderedness, and determines that in the collaboratory, size matters, exploring groups size is a determinant in the subtle yet distinct differences in preference for mix of informal and formal communication modes, and flexible and rigid experiment planning.

Traditionally, the objective, subjective, and intersubjective routes to knowledge construction are linear and sequential. The traditional academic route is from literature analysis, to laboratory experience, to interaction with peer groups though conferences and the peer review publication process. Implicit in the assumption that the collaboratory will fundamentally change the way science is done is the notion that the objective, subjective, and intersubjective will somehow fuse online, ideally resulting in new ways of knowing, and more pragmatically in a quickening in time of the thought-to-finish process. McLuhan observed that, at first, new technologies are always used to do old tasks until some driving force causes those technologies to be used in new ways. This study finds the collaboratory at the juncture of old tasks and driving forces.

Phase One's analysis of the library holdings reveals objectively that the collaboratory, as measured by collaboratory-specific publications generally and by Theory-Type Research publications specifically, has been built, at least theoretically and conceptually, from a relatively equal contribution from the hard and soft sciences. However, Phase Three's Delphi among collaboratory pioneers reveals a near unanimous perception that the opposite is true. This gap in understanding, or cognitive dissonance, can be variously attributed. First, the dissonance can be attributed to the use of and possible misinterpretation of the word "built" in this research. Second, the comprehensive identification and collection of the collaboratory literature as described in Phase One reflects the libraries' general failure to provide or facilitate adequate and easy access to the emerging body of knowledge, either because of shortcoming in existing cataloging, classification, and indexing and abstracting schemes that perpetuate disciplinary separation and lack of consilience, or its failure to develop access tools that overcome the disciplinary focus and isolating tendency of periodical publishers and database services.

The subjective reality created in Phase Two reveals no direct or continuing involvement by librarians and information professionals in the design and configuration of collaboratory interfaces and information resources, and a remarkable lack of standard electronic librarianship. Collaboratories have been built, that is, physically constructed, by collaboratory scientists, that is, scientists with a primary discipline like materials science, physics, or molecular biology, who have been motivated by need or interest to take their science online. The CIRAL criteria for inclusion as a functioning collaboratory developed in Chapter Six includes digital library resources and services. While each of the collaboratories explored in Chapters Seven and Eight provide links to external information resources, not one includes the services of a librarian, nor do the resources appear to have been developed by human information needs-centered professionals.

Despite the collaboratory's promise of new ways of doing science, Phase Two of this study finds that collaboratory work reflects the traditional ways of doing science, but that it is done with the new medium of computerized networks. Like the laboratory, the collaboratory is a "place to go" to do aspects of traditional science, namely experiments, but is not yet a holistic, integrated virtual information environment capable of supporting new ways of doing science. Scientists must still "go" elsewhere (even if electronically) to conduct literature searches, they must still relate their experiment and results to a disconnected and scattered body of knowledge, and they must still write and publish their findings elsewhere, they must still manually search and retrieve relevant and pertinent information to support their work, for themselves. Beyond overcoming the problem of space, that is, the necessity to be physically present at an instrument in order to participant in an experiment, the unique capabilities of the computer have not been exploited to maximize the information efficiency of the collaboratory. The processes of constructing a consilient objective, subjective, and intersubjective knowledge environment are in their very elementary stages. The potential information flows to support collaboratory work have not been automated to the collaboratory interface, and the extensive data stores generated by collaboratory activity have not been made accessible for expansive research.

Research Needs

The collaboratory was formally visioned by William Wulf in 1988 and first fully implemented in 1997. The environment is young. Collaboratory Science is now widening its focus from technological implementation to include cultural and psychosocial aspects of collaboratory work. The opportunity to address the information needs identified by this research is at hand.

This study identifies several areas of needed research:

  1. The preliminary findings of this study need to be confirmed with more experts and in different collaboratories.
  2. Evaluation and analysis of existing collaboratory data stores with an eye toward:
  • exploiting those stores to provide automated, intelligent information flow to the collaboratory interface, and
  • consilient, expansive studies of collaboratory work practices.
  • mapping and modeling the actual work practices and information needs of collaboratory participants as they relate to trust building according to collaboratory size toward
    • informing the design of collaboratory interfaces, and
    • developing a Delphi-based Collaboratory Expert System.

3.  Evaluation and analysis of extra-collaboratory information practices of collaboratory scientists as they relate to the library toward

  • developing a collaboratory science library, and within it,
  • discipline-, instrument-, and experiment-specific information resources pertinent to practicing collaboratory scientists, and
  • exploring the usefulness of the discipline x focus, article type, and topic x approach taxonomies developed in Phase One as the foundation of an interdisciplinary classification scheme on which to build a virtual interface to the collaboratory literature.

These specific areas of research can be tackled from a variety of perspectives, both on-site and virtually. The perspective and question raised by Wulf (1988) and reflected in the National Science Foundation's current Knowledge and Distributed Intelligence (KDI) research agenda, "Why do scientists collaborate online?" will provide knowledge about motivation and insights into new tools that might be developed. The perspective "How do scientists collaborate online?" will provide knowledge about existing practices and how the current generation of tools might be improved. Each perspective generates a unique set of research questions, all of which can be tackled with both quantitative and qualitative information studies techniques. The purpose of this study is to create a foundation on which such expansive research might rest.

As the collaboratory continues its evolution from old science with new tools, to new science, and as the collaboratory becomes more widely available, careful attention to the emergence of new rules and the need for new skills is necessary. An expansion of this study's Delphi to a larger population will allow the rules and skills identified to be more widely extrapolated, will allow keener investigation of the size issue, and inform the development of Collaboratory Expert Systems. However, rules and skills are reflections of a culture in time, and care must be taken that the rules of one group are not imposed by perceived authority on subsequent groups.

The collaboratory is a new culture, inhabited by new class of scientist, the Collaboratory Scientist, who brings disciplinary expertise to the virtual environment. This study finds the cultural and organizational rules of Collaboratory Science remarkably, if not dramatically, different than those of traditional science, and supports Wulf (1988), and Lederberg and Uncapher's (1989) assumption that the collaboratory will bring fundamental changes to the way science is done. Certainly, the change is technologically-enabled, in that what was once done in person is now done via computer networks, but there is also theoretical evidence that the change is sociocultural and might be linked to the ungenderedness of the environment and the need to incorporate traditionally female behaviors. But, while this study finds no evidence of gender bias in either behavior or presentation of the online collaboratory, it also finds no compelling evidence that collaboratory participants agree. Of course, this could be because they are part of the system, a position that keeps them from seeing the system in its entirety (Bertallanfy 1968).

The collaboratory is a purposively designed and executed virtual scientific information environment executed from within the traditionally male-dominated environments of science and technology. It is remarkable, and to the credit of those scientists and technologists, that theoretically the collaboratory, by design, requires collaboratory scientists to practice traditionally female behaviors such as cooperation rather than competition, and group rather than individual work.

As a new and yet largely unpopulated environment the collaboratory is now available for use by scientists, technologists, and educators worldwide. Armed with the "rules of the road" and knowledge of the skills valued in prospective participants, educators, librarians, and other information professionals are positioned to assist and facilitate the transition toward and evolution of this newly constructed information and knowledge environment.

As the driving forces that lead to the new science of the collaboratory emerge, library information science has new opportunities to be of service. With its unique and specialized knowledge of the delicate nuances and proclivities of human information-seeking behaviors, and its special ability to recognize and mediate information needs, library information science is uniquely positioned to inform development of new tools and interfaces, and faces a grand challenge in organizing digital library and information resources and service in support of Collaboratory Science. The day of the Collaboratory Librarian has arrived.

References ->


Placed January 1999
Contact reseacher: twining@intertwining.org
Dissertation web: http://www.intertwining.org/dissertation

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